June 20, 2024

Tyna Woods

Technology does the job

Amarillo Utility Billing resolves laptop or computer issue | KAMR

AMARILLO, Texas (KAMR/KCIT) — Officials with the city of Amarillo declared Wednesday that it has resolved a computer system program issue in the city’s utility billing office, bringing back the recurring credit card payment solution.

In accordance to a information release from the metropolis, the software’s procedure went as a result of servicing by way of a 3rd occasion, impacting shoppers working with the recurring credit card processing choice. Officers claimed that no late costs are being tacked on for skipped payments thanks to the routine maintenance issue.

“We apologize for any inconvenience and recognize the patience of our shoppers though this software program difficulty was tackled and resolved,” Jennifer Gonzalez, the city’s utility billing manager, mentioned in the launch. “We want our customers to know that this payment choice is now out there as one of many easy payment selections.”

In accordance to the release, exceptional balances might look on the invoice as a previous stability owed to shoppers. For folks who have inquiries, they are questioned to get in touch with the city’s utility billing division by contacting 806-378-3030 or 806-576-1932. Individuals can also e mail [email protected] or pay a visit to the utility billing department’s mobile pay back station at 621 S. Johnson St. or at Town Hall, at 601 S. Buchanan.