June 16, 2024

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Technology does the job

Vodafone performs on resolving nationwide network outage


Impression: Asha Barbaschow/ZDNet

Vodafone consumers ended up dealing with outages across the network on Friday, with studies being created by way of social media from about 11am AEST.

At 12:23pm AEST, Vodafone took to Twitter to affirm that the challenge was getting expert across the region.

“We are conscious of an issue impacting 4G services nationwide,” it stated.

“Information services may perhaps be falling again to 3G intermittently, causing congestion and slower speeds.

“We are operating to solve this challenge ASAP. We apologise for the inconvenience and thank prospects for their persistence.”

See also: Vodafone Australia and TPG merger: All the things you require to know

The telco posted a different update by way of Twitter, telling customers in response to their queries that the issue leading to disruption to solutions experienced been discovered and it was functioning to take care of the issue.

“UPDATE: The difficulty triggering this disruption has been recognized and we are working on resolving the challenge as swiftly as achievable,” the TPG Telecom corporation added. “Cell consumers may possibly experience problems earning phone calls and working experience slower info speeds this afternoon whilst expert services return to ordinary.”

A Vodafone spokesperson instructed ZDNet it is progressively restoring 4G companies for all consumers nationwide. 

“Over the study course of the afternoon, shoppers will see their companies return to regular. Some consumers might carry on to knowledge slower information speeds and problem making calls whilst we entirely take care of the fundamental issue,” the spokesperson said. 

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